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Re: Calumet files Chapter 7

Tony Cooper
SubjectRe: Calumet files Chapter 7
FromTony Cooper
Date04/03/2014 20:21 (04/03/2014 14:21)
Message-ID<f58rj99bcukuira9aoj2k2b952k9kljudk@4ax.com>
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Newsgroupsrec.photo.digital
Followsnospam
FollowupsSandman (1h & 1m) > Tony Cooper

On Thu, 03 Apr 2014 13:21:42 -0400, nospam <nospam@nospam.invalid> wrote:

nospam
In article <h71rj9pi6bbm277da2rv32hd26h74g27dq@4ax.com>, Tony Cooper <tonycooper214@gmail.com>wrote:

Tony Cooper
Slightly off-topic...the father of one of the boys on my grandson's Babe Ruth baseball team recently purchased a Canon 70D with a 18-135 lens from Best Buy. He showed me the receipt, and it was almost $2,000 with bag, two 32 gig cards, bag, and some sort of extended warranty. He doesn't know what "RAW" is, he shoots on whatever Canon's Auto setting is, he doesn't know what ISO is, and he has no idea how to capture sports scenes.

Did he do the right thing? Not from my perspective, but he's happy. It was right for him.

nospam
do you really think that rig was right for him?

Tony Cooper
Yes. What is "right" for a person is the product that suits the person's perceived needs and desires. What their *real* needs are is immaterial. If he thinks he has what he needs, that's "right" enough.

nospam
nope. he may want all of that and if he has cash burning a hole in his pocket then he can buy it just for fun, but his needs are nowhere near justifying any of it. an honest store would tell him he could put his money to better use.

You don't understand the word "perceived"? Why do people drive a Lexus, wear a Rolex, or buy $100 neckties? As a consumer, we have the right and the ability to purchase what we perceive we need. That's a free economy, and the way it should be.

An "honest" salesperson may choose to discuss lower-priced alternatives, but they have no cause to discourage the buyer from buying what they want.

When I bought my iPad, no one at the Apple store tried to tell me that an $89 tablet would be a better buy for my needs. I would not expect them to, and I would not want them to. In fact, the sales person tried to convince me that I needed the larger iPad and more gigs. I expect that, and don't object to it. Same with my iPhone. The sales person tried to talk me into more expensive data plan that I need.

No store clerk has the obligation to tell a consumer that they should not buy what they want to buy because it more than they need. If asked if a lower-priced unit would suffice, they should present what alternatives are available, but if not asked, they should ring it up.

he spent way more than he needed to spend and won't ever take advantage of what he has.

Tony Cooper
True, but so what? The same is true of some people who buy high-end expensive Macs and Adobe Photoshop (full version), but you don't seem to object to that.

nospam
i do when it's overkill.

someone taking photos to post on facebook doesn't need a 12 core mac pro with photoshop cs/cc.

That's for them to decide. Perceived need is completely different from real need.

Tony Cooper
What online retailer stops orders to ask the buyer if he's sure that he needs this product or if he could use a less expensive one? Would B&H?

nospam
they don't stop orders but as i said in another post, there are wizards to help you choose the right product for your needs and some have online chat where you can ask questions and many have online reviews. you can always call and talk to someone for further guidance.

That's only available to the customer who avails themselves of it. You have to seek it out. The customer who just places an order gets what he orders whether or not he needs that level of product.

there is *plenty* of information available, much more than what you can use than while standing in a store with a salesperson trying to close a sale so that he gets his commission.

But, according to your best buddy, that doesn't make for a "smooth" transaction.

he has more money than brains and the store loves people like that.

Well, he has to have *some* brains to make the kind of income that allows him to pay $2,000 for a camera without blinking an eye. And, as I said, any online retailer - including B&H - would accept his order without asking him if he needed that much camera.

Tony Cooper
True, but if he would have gone to an online retailer like B&H, he would have got the same package. B&H would love him.

nospam
and you see no problem with stores taking full advantage of his ignorance.

No, I don't. Not when the customer makes no effort to explore alternatives. The father who I was referring to had ample opportunity to ask me what camera to buy, for any suggestions, or for any information about sources of information. He decided to buy a camera after seeing my shots of the baseball games, and I'm currently shooting a D300 that I bought used from Keh. He just showed up with his new camera one day.

I don't even think he understands that a comparable camera to what I use could be obtained for less than half of what he spent. He thinks because I take good photographs, that I have a top-end camera.

I would consider it rude, very rude, to tell him he over-bought. Unlike you, I don't try to impose my opinions on others. I'll respond if asked, but I don't tell people what they should want.

-- Tony Cooper - Orlando FL

Sandman (1h & 1m) > Tony Cooper