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Re: Calumet files Chapter 7

PeterN
SubjectRe: Calumet files Chapter 7
FromPeterN
Date03/26/2014 01:37 (03/25/2014 20:37)
Message-ID<lgt7g20o3n@news6.newsguy.com>
Client
Newsgroupsrec.photo.digital
FollowsScott Schuckert

On 3/25/2014 5:18 PM, Scott Schuckert wrote:

Scott Schuckert
In article <slrnlj3rm4.1pa.mr@irc.sandman.net>, Sandman <mr@sandman.net>wrote:

Sandman
So, the actual price of the product is just one parameter of many when you decide how "competitive" a retail vendor is.

Scott Schuckert
Well, you certainly SEEMED to make it about price. When I had my stores, I offered all the amenities I mentioned before, and like to think I did a good job at them. I still lost customers to mail order, over price differences of 10% or less.

So I ask again, in two ways: On price, how close is close enough; on services, what more do customers need to justify a price difference of, say, 15% or 20%, my additional operating costs over the mail order guys?

I already know the answer - customers won't pay for services. But convince me...

It depends. I think that enough customers will pay for services, to keep some stores in business. I see in my neighborhood, brand new independent pharmacies are starting to open up. Independent hardware stores are increasing their sales. There is a bookstore in NYC that hires only knowledgeable, service oriented staff. This particular store sell books for full list price.

-- PeterN