Subject | Re: Calumet files Chapter 7 |
From | Sandman |
Date | 03/25/2014 22:25 (03/25/2014 22:25) |
Message-ID | <slrnlj3t5q.1pa.mr@irc.sandman.net> |
Client | |
Newsgroups | rec.photo.digital |
Follows | Scott Schuckert |
When did I "SEEM" to make it about price?SandmanScott Schuckert
So, the actual price of the product is just one parameter of many when you decide how "competitive" a retail vendor is.
Well, you certainly SEEMED to make it about price.
When I had my stores, I offered all the amenities I mentioned before, and like to think I did a good job at them. I still lost customers to mail order, over price differences of 10% or less.Yes, price is important. Plus, a lot of retail stores end up giving advice to customers that buy the products online to save a buck. And when the retail stores vanish, they miss out on the entire advice part.
So I ask again, in two ways: On price, how close is close enough; on services, what more do customers need to justify a price difference of, say, 15% or 20%, my additional operating costs over the mail order guys?Maybe you didn't understand my earlier answer to this question... You snipped most of it away...
I already know the answer - customers won't pay for services. But convince me...Of what?