Subject | Re: Calumet files Chapter 7 |
From | nospam |
Date | 04/01/2014 23:35 (04/01/2014 17:35) |
Message-ID | <010420141735524852%nospam@nospam.invalid> |
Client | |
Newsgroups | rec.photo.digital |
Follows | Scott Schuckert |
Followups | Eric Stevens (2d & 21m) > nospam |
you weren't offering what people wanted.SandmanScott Schuckert
So, the actual price of the product is just one parameter of many when you decide how "competitive" a retail vendor is.
Well, you certainly SEEMED to make it about price. When I had my stores, I offered all the amenities I mentioned before, and like to think I did a good job at them. I still lost customers to mail order, over price differences of 10% or less.
So I ask again, in two ways: On price, how close is close enough; on services, what more do customers need to justify a price difference of, say, 15% or 20%, my additional operating costs over the mail order guys?some do, some don't.
I already know the answer - customers won't pay for services. But convince me...